Our CSR goes beyond charity.  It covers the following dimensions:

Marketplace
To find ways and means to continuously improve our quality, giving the highest standards of service to our customers. We will constantly upgrade our products, services and facilities with state-of-the-art systems and infrastructure.

KPIs for marketplace are set by individual SBUs and are consistent with industry standards.

Workplace
To develop and train all our staff to make them exemplary employees and members of society.
To provide a safe, healthy, and comfortable working environment for all our staff, contractors as well as general workers in our premises.

KPIs are developed and refined on a regular basis by Group Human Resource, Training & Development, and Group Health, Safety and Environment.

Environment
To build a sustainable environment in the main areas of our business and products we supply to the marketplace.

These KPIs are developed by individual SBUs. Our emphasis in the environment area is reflected in the ISO 14001 certification achieved in most of our production plants.

Community
To assist and support the communities in which we live and work, responding to their needs in both short and long-term programmes.

Our KPIs are in the areas of sustainable medical, education and community-related projects.