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UMW TOYOTA MOTOR
Philosophy & Culture
UMW Toyota Motor “Moving Forward” Philosophy & Culture

At Toyota, we share an essential goal with you - the desire to continuously work to get more out of life. We believe "there's no best...only better", the spirit captured in our new brand message, Moving Forward. It succinctly describes our passion for innovation and discovery without getting complacent.

Moving Forward is a dedication to Kaizen, "continuous improvement", our long-standing philosophy of continued progress, resonating in everything we do.

Moving Forward is probably best reflected by everything we do at Toyota.

  • Growing together with customers, partners and colleagues.
  • Growing together to improve lives, enhance society and create a better future for all. 
  • Striving for constant improvement in every aspect of life.
  • Facing new challenges, full of excitement and possibilities. 
  • Moving in one direction - Forward.

  • Watch it come to life!

UMW Toyota Motor Vision

Respect for the people and the environment

We continually aspire to be the most admired organization that conducts itself with excellence and integrity; with utmost respect for our people and the environment.


UMW Toyota Motor Mission

We aim to realise our vision by

Achieving the Customer First philosophy by focusing all our efforts in delighting
  the customers and strengthening our relationships with business partners.
Offering world-class quality products and services that meet customers’ needs in the most
cost efficient way.
Developing a highly committed and capable workforce with strong safety awareness.
Adopting Toyota Way as our core value in everything that we do.
Contributing to the community by promoting the preservation of the environment and
enhancing community service.

UMW Group is No.1 in Malaysia's overall vehicle sales through our Toyota and Lexus franchises and our investment in Perodua.

 

 
 

 

UMW Toyota Motor is No.1 in the non-national market for 19th consecutive years, No.1 in JD Power 2009 Customer Satisfaction Index (CSI) for a second consecutive year.

 

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